Digital transformation is no longer a luxury for African SMEs—it's a necessity. From mobile payments to cloud-based inventory management, businesses are embracing technology to overcome traditional barriers.
Case Study: A Retailer in Kampala
By adopting a cloud-based POS system, a local retailer reduced stockouts by 60% and improved customer satisfaction. The integration with mobile money platforms enabled seamless payments, even during network outages.
Key Lessons
- Start Small: Pilot digital tools in one department before scaling.
- Train Your Team: Invest in digital literacy to maximize ROI.
- Leverage Local Solutions: Choose platforms tailored for African markets.
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